About Ministry
e-Services through smart devices
The Ministry is launching an application containing all MCI services through smartphones and tablets, on both Android and iOS operating systems. This application helps users and visitors to take full advantage of the same services provided on the Ministry's portal. In its initial release, expected of The third quarter of 2016, this application will contain the following services:
  • Using Commercial Registration System for issuance, renewal, cancellation and follow up orders.
  • Cancellation or writing off Commercial Registration.
  • Using Trademark System for issuance, renewal, and following up orders.
  • Using Commercial Registration System for issuance and follow-up relating to requests and queries about trade names.
  • Receive suggestions sent by users.
  • Enrollment with the Chamber of Commerce.
  • New user registration in the e-file system.
  • Instant chat/conversation with customer service (Instant communication: the employee of customer service department is available and ready to respond to clients)
  • Referring the calls to the Customer Service Center in case the employee appointed to receive issues is not available (Deferred communication: that is the working hours of the customer service representative are over, or he is too busy to respond immediately to clients).
  • Displaying the Ministry news from several sources.
  • Displaying the user's profile and providing the ability to modify it.
  • Following up the transactions of the systems available in the application.
 
 
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