Electronic Stores Control Administration supervises and monitors the electronic shops and outlets, besides verifying their commitments and compliance with the Consumer Protection Regulations, also receiving, processing and addressing the consumers' complaints.
1. Supervise and control the electronic stores
2. Enhance cooperation and partnerships with electronic stores
3. Receive, study and analyze the consumers' complaints, also cooperate with relevant authorities to develop solutions for such complaints
4. Preparing periodic reports on the activities and achievements of the administration, including the encountered obstacles or difficulties, with the necessary recommendations.