The Deputy Ministry for Consumer Protection is responsible for protecting consumers against fraud, deception, imitation, misleading advertisement, unfair practices, and having control over goods and services to ensure safety, raise consumers' awareness, and enhance the national economy by improving the quality of goods.

The Deputy Ministry for Consumer Protection is also concerned with the implementation of regulations relevant to consumers, besides receiving consumers' complaints, make necessary study and analysis, and cooperate with relevant authorities to address such complaints and develop the necessary solutions.