MCI Field Inspection & Control Teams, as well as the Consumer Complaint Center (1900) Continue to Work during Eid al-Adha Holiday

06 Aug 2019


The Ministry of Commerce and Investment confirms that the inspection teams would continue their duties and tasks during Eid al-Adha holiday, in all regions of the Kingdom, from 5 to 16/12/1440 AH.

MCI has pointed out that the control and inspection tours on the markets and shopping centers will be intensified to verify the validity and reality of the promotions offered during the holiday period, also to ensure the absence of fake or misleading promotions that may be offered to the consumers.

Meanwhile, the Ministry continues to receive all consumers' reports and complaints through MCI Consumer Call Center (1900), or through the application of a Commercial Violation Report, or via the Ministry's official website. Notably, this center receives all consumers' complaints and makes the necessary follow-up automatically until such complaints are duly solved. This is by making the necessary cooperation and coordination with the field inspectors, using the latest technologies that contribute to achieve the functions easily and quickly.

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Last Modified 06 Aug 2019