Consumers are warned of the Risks of Using Counterfeit and Fake Phone Chargers
MCI control teams carried out 2687 inspection tours in all regions of the Kingdom, resulted in detecting 706 violations in different commercial facilities, and confiscating more than 21 thousand pieces of fake mobile phone chargers, contrary to the Saudi Standard Specifications, especially they would pose a risk to the safety of consumers, besides recalling more than 9 thousand phone chargers for violating the regulations of consumer protection, where the terms and conditions stipulate that such chargers to be in conformity with the provisions of the Trade Data System, as well as Anti-Commercial Fraud. The Ministry added that all producers and distributors must be committed to print the trademark on all quantities, along with placing a label showing the description of the item and its price before it is offered in the local markets.
It is worth mentioning that the inspection tours, and the resulted violations go in line with the efforts and endeavors rendered by MCI to achieve its goals, and reflect its on-going keenness to conduct continuous review of all the products offered in the markets, in order to provide the necessary protection for consumers, and to ensure the absence of any harmful practices.
MCI would like to warn all consumers of buying fake or counterfeit mobile phone chargers, as they may cause home burns or serious damage (God forbid).
MCI also draws the attention to the risks of fake chargers that may cause electrocution to users, besides causing damage to some of the internal parts of the mobile phone set. Thus MCI calls on all consumers to buy original chargers that are in conformity with the Standard Specifications in order to avoid such risks.
MCI will not hesitate in imposing the legal penalties on offenders, who are not committed to the instructions issued in that regard.
MCI calls on all consumers to lodge their complaints and observations to the Complaint Center through the toll free number 1900, or through the application of "A Commercial Notification".